I placed an order on the app which said 23 minutes delivery. The food arrived 57 minutes later and was only warm and congealed. The food did not look nice at all. I sent the pizzas back with the driver then contacted the store. The store refused me a refund so I had to ask for the manager who only criticised the app saying the times were wrong. However my brother placed an order 5 to 10 minutes after me and got his food in time etc. Eventually the supervisor agreed to give me a refund but I should not of had to argue to get one.
However a few days later and still no refund