Burlington Coat Factory

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I went to return some articles to Burlington store #01121. And the cashier scanned them, and she verified that those purchases made in Burlington, however, she asked her manager what she could do, and the customer service manager in a bad attitude just asked me for my phone number, and she said: "You don't have purchases here so I can't return it for you". For that the cashier too said: "I'm sorry I can't return those items for you.
And I said to her: "But you are seeing that they were bought here, and I have made many purchases here before. But the cashier insisted: I can't accept the return".
It was a very unpleasant experience for me since I know perfectly well that they could have accepted my return items with my ID number, but the "customer service manager" did not want to help me at all.
Do not recommend that Burlington store # 01121 in El Paso, Tx, much less that manager who is in customer service department with painted blonde hair. Burlington should have employees in that department who are not racist and who wish to help the customer service department.

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