Bought tickets to opening night of Black Widow, but since then the theater's social distancing policy changed. Had to cancel since our son is not vaccinated. Wrote about getting the "convenience" fee refunded as well since the cancellation wasn't due to a change in our plans, but rather a change in their policy. Never even received the courtesy of a response. Had to just cancel online and eat the fee. Will be taking the longer drive to attend a non-AMC theater in the future.